How all of this plays out should be interesting. The fact that hearings like this and a trial will take place are rather remarkable events. Most maritime casualties involving cruise ships do not end up with trials like this. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website.
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One of the most common failings in safety-critical operations is an inability or unwillingness on the part of leaders to listen to perspectives from people lower down the reporting line, according to Nippin Anand, CEO of Novellus Solutions. There is a single-minded focus on shareholder value, which is accompanied by a compliance-based approach to everything.
Another important consideration is what communication channels are available to listen to employees who are further down the reporting line. He said the case of the Costa Concordia was a classic example of when conflicting and competing goals of an organisation are pushed down to the last person in the chain. On 12 January , the passenger ship Costa Concordia collided with rocks and capsized off the island of Giglio, Italy, resulting in the loss of 32 lives.
While it may sometimes be enticing to get closer to a shore to enable a better view and experience for passengers, Anand said there also needs to be a strengthening of control mechanisms in order to enable a safe transit close to the shore.
Chances are the HR department has another view, and the safety department has another one. This approach is counterproductive as Anand said it leads to the creation of unrealistic controls, which can impact people in a way that subsequently leads to mental health issues at work. With major incidents such as the Costa Concordia, Anand also said organisations need to allow to time for reflection and thinking in order to learn from such incidents.
This ship was carrying more than four thousand people and among these, there were at least three thousand and two hundred passengers and one thousand crew members.
Costa Concordia, weighing tones, is the largest passenger ship that has ever been broken down. This accident led to the death of several people and a number of efforts were made in order to save lives. It is also reported that the captain was drinking and dining with a girl just before the vessel sank. This might have diverted his attention causing him to be careless. The captain has denied all the charges presented against him and he points out that he is not the one to blame for the accident but rather, that should be blamed on other factors, despite the fact the company and some eye witnesses pointing some evidence that could incriminate him.
He was arrested and charged against manslaughter and for abandoning the ship but later the judge let him to return to his home after the judge granting him a house arrest. The occurrence of such an accident actually makes people to feel that it is not safe to go cruising again. The impact of this is reduced profitability for the cruise lines.
Moreover, such the affected cruise line like Costa Concordia may no longer have an appealing brand image. Therefore, following this, the cruising companies need to take appropriate measures to avoid the occurrence of such incidents as on faced by Costa Concordia. For instance, to avoid careless conduct among the captains, strict rules should be in place to guide their behavior while doing their work.
For instance, they should not be allowed to drink carelessly to a level of forgetting their work. Moreover, the cruise officers and staff should receive more training in order for them to work effectively. This may include knowing how to go about it, should an accident come about, in order to save lives.
More over, there should be ensuring operations of lifeboats. A large number of them that were on Concordia were found out to be confusing consuming much time announcements in many languages. It is also important for the cruise lines to use all the possible means, especially Costa Concordia, to entice customers to continue using their services.
They might do this through price cuts among other possible incentives. Associated Press and Telegraph Group, Ship captain accused of showing off to tourists. The West Australian , n.
Costa Concordia, Mustard, J. Carnival cruise floats settlement offer to Costa Concordia passengers : Burson-Marsteller bestows brilliant crisis counseling for client, Carnival Cruise Lines. Reuters, Costa Concordia captain Francesco Schettino denies delaying alarm, allegedly admits he messed up. Richard, E. What the Costa Concordia disaster means fro cruising in
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